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Water systems

HomeEnvironmentWater and environmental servicesWater systems
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Environment

The Regional District administers six water distribution systems. These vary in size, with the smallest system encompassing eight properties and the largest system encompassing over 500 properties.

Dietrich/Star Place/Trepanier

Service area map

Approx. # of customer connections

8

Water source

The Dietrich Water System is sourced from Trepanier Creek.

Size and number of connections

The system services approximately 8 active connections and 8 parcels in the service area.

Location

The system is located on Star Place off of Trepanier Road approximately 3 km north of Peachland within Central Okanagan West Electoral Area.

System description

The Dietrich Water System was constructed in the late 1980s, has one reservoir and pressure zone. The water system utilizes a Supervisory Control and Data Acquisition (SCADA) system, which allows for remote system monitoring. Water consumption is measured by water meters for each connection.  How to read your water meter

Treatment

The method of treatment is filtration and chlorine disinfection. The water system does not currently meet all Canadian Standard Drinking Water Guidelines.

Storage

The water system includes the following reservoir:

  • Star Place Reservoir – 19 m3 concrete reservoir cell

Distribution system

The system includes approximately 600 metres of watermain.

Plans for future upgrades

  • Re-key locks and security system

Governance

The water system is owned and operated by the RDCO.

Falcon Ridge  

Service area map

Approx. # of customer connections

62

Water source

Mission Creek, Well - sodium hypo-chlorite injection disinfection

Size and number of connections

The system services approximately 62 active connections and 65 parcels in the service area.

Location

The system is located approximately 8 km east of Kelowna, BC on Hawk Road, Falcon Ridge Crescent, and Peregrine Road near Highway 33 within Joe Rich and Central Okanagan East Electoral Area.

System description

The Falcon Ridge Water System was constructed in 1989, has one reservoir and pressure zone. The water system utilizes a Supervisory Control and Data Acquisition (SCADA) system, which allows for remote system monitoring. Water consumption is measured by water meters for each connection. How to read your water meter

Treatment

The method of treatment is chlorine disinfection. The water system does not currently meet all Canadian Standard Drinking Water Guidelines; however, improvements are ongoing to meet all Interior Health objectives.

Storage

Falcon Ridge Reservoir – 550 m3 dual cell concrete reservoir.

Distribution system

The system includes approximately 3,400 metres of watermain.

Plans for future upgrades

  • System expansion (ongoing)
  • Creek road access (ongoing)
  • Instrumentation critical spares
  • Re-key locks 

Governance

The water system is owned and operated by the RDCO.

As of January 2021, we are working with Interior Health to validate some of the treatment equipment installed for the Falcon Ridge water system. This is the current status of the water quality in terms of the drinking water quality objectives. This is interim information which we will update once we are confident in our validations.

  • Inactivation of viruses: Compliant
  • Inactivation of Giardia: Compliant
  • Inactivation of Cryptosporidium: Partial Compliant*
  • 2 treatment processes: Partial Compliant*
  • Less than 1 NTU: Compliant
  • Zero Coliforms and E.coli: Compliant

*The RDCO is still validating the water treatment equipment and occasionally the UV Disinfection is not effective during high source water turbidity events. During this time the system would be non-compliant with regard to having two water treatment processes and the inactivation of Cryptosporidium.

Killiney Beach  

Service area map

Approx. # of customer connections

292

Water source

The Killiney Beach Water System is sourced from Okanagan Lake.

Size and number of connections

The system services approximately 292 active connections and 421 parcels in the service area.

Location

The system is located on the west side of Okanagan Lake approximately 10 km north of Fintry within Central Okanagan West Electoral Area.

System description

The Killiney Beach Water System was constructed in the late 1960s and is divided into multiple pressure zones including three reservoirs and four pump stations. The water system utilizes a Supervisory Control and Data Acquisition (SCADA) system, which allows for remote system monitoring. Water consumption is measured by water meters for each connection.  How to read your water meter

Treatment

The method of treatment is chlorine disinfection. The water system does not currently meet all Canadian Standard Drinking Water Guidelines; however, improvements are planned in the next few years to meet all Interior Health objectives.

The water system currently has sufficient contact time for bacteria and virus inactivation but insufficient contact time to provide 3 log inactivation of Giardia to all connections. The following table outlines the water system's current status of meeting Interior Health's Drinking Water Objectives:

  • Inactivation of viruses: Compliant
  • Inactivation of Giardia: Partial Compliance
  • Inactivation of Cryptosporidium: Non-Complaint
  • 2 Treatment Processes: Non-Compliant
  • Less than 1 NTU: Compliant
  • Coliforms and E. Coli: Compliant

Storage

The water system includes the following reservoirs:

  • Killiney Reservoir – 76 m3 single cell concrete reservoir;
  • Udell Reservoir – 76 m3 and 307 m3 concrete reservoir cells; and
  • Winchester Reservoir – 340 m3 and 585 m3 concrete reservoir cells.

Distribution system

The system includes approximately 14,000 metres of PVC watermain and four pump stations.

Plans for future upgrades

  • Killiney Beach intake building exterior
  • Source protection plan updates
  • Instrumentation critical spares
  • Water source study(ongoing)
  • PRV design and replacement - Kildare
  • Chlorine and turbidity analyzer replacement at Lake pumphouse
  • Re-key locks
  • Hydrant maintenance 

Governance

The water system is owned and operated by the RDCO.

Sunset Ranch

Service area map

Approx. # of customer connections

345

Water source

The Sunset Ranch Water System is sourced from two wells.

Size and number of connections

The system services approximately 345 active connections and 348 parcels in the service area.

Location

The system is located approximately 2 km east of the Kelowna International Airport and within Central Okanagan East Electoral Area.

System description

The Sunset Ranch Water System was constructed in stages beginning in 2002, has one reservoir and multiple pressure zones. The water system utilizes a Supervisory Control and Data Acquisition (SCADA) system, which allows for remote system monitoring. Water consumption is measured by water meters for each connection.  How to read your water meter

Treatment

The method of treatment is chlorine disinfection. The water system currently meets all Canadian Standard Drinking Water Guidelines and water quality advisories are rarely issued.

Storage

The water system includes the following reservoir:

  • Sunset Ranch Reservoir – 1,530 m3 three cell concrete reservoir

Distribution system

The system includes approximately 7,700 metres of watermain.

Plans for future upgrades

  • Instrumentation critical spares
  • Chlorine and turbidity analyzer
  • Surge anticipation valve
  • Reservoir cleaning
  • Replacement options for chlorine injection line
  • Re-key locks 

Governance

The water system is owned and operated by the RDCO.

Upper Fintry/Shalal Road/Valley of the Sun

 Service area map

Approx. # of customer connections

182

Water source

Sourced from two wells located in the Fintry/Delta area.

Size and number of connections

The system services approximately 182 active connections and 323 parcels in the service area.

Location

The system is located on the west side of Okanagan Lake in the area surrounding Fintry, BC and is within Central Okanagan West Electoral Area.

System description

The Upper Fintry/Shalal Road/Valley of the Sun Water System was constructed in 2012, has multiple pressure zones, two reservoirs, and three pump stations. The water system utilizes a Supervisory Control and Data Acquisition (SCADA) system, which allows for remote system monitoring. Water consumption is measured by water meters for each connection.  How to read your water meter

Treatment

The method of treatment is chlorine disinfection. The water system currently meets all Canadian Standard Drinking Water Guidelines and water quality advisories are rarely issued.

Storage

The water system includes the following reservoirs:

  • Booster Station Reservoir – 245 m3 concrete reservoir; and
  • Firwood Reservoir – 1,440 m3 dual cell concrete reservoir.

Distribution system

The system includes approximately 11,600 metres of watermain.

Plans for future upgrades

  • General system improvements
  • Re-key locks and security system
  • Instrumentation critical spares 

Governance

The water system is owned and operated by the RDCO.

Westshore Estates

Service area map

Approx. # of customer connections

327

Water source

The Westshore Estates Water System is sourced from Okanagan Lake.

Size and number of connections

The system services approximately 327 active connections and 519 parcels in the service area.

Location

The system is located on the west side of Okanagan Lake approximately 15 km north of Fintry, BC, within Central Okanagan West Electoral Area.

System description

The Westshore Estates Water System was constructed in the mid-1970s and is divided into multiple pressure zones including two reservoirs and two pump stations. The water system utilizes a Supervisory Control and Data Acquisition (SCADA) system, which allows for remote system monitoring. Water consumption is measured by water meters for each connection.  How to read your water meter

Treatment

The method of treatment is chlorine disinfection. The water system does not currently meet all Canadian Standard Drinking Water Guidelines; however, improvements are planned in the next few years to meet all Interior Health objectives.

The water system currently has sufficient contact time for bacteria and virus inactivation and 3 log inactivation of Giardia to all connections. The following table outlines the water system's current status of meeting Interior Health's Drinking Water Objectives:

  • Inactivation of viruses : Compliant
  • Inactivation of Giardia: Compliant
  • Inactivation of Cryptosporidium: Non-Complaint
  • 2 Treatment Processes: Non-Compliant
  • Less than 1 NTU: Compliant
  • Coliforms and E. Coli: Compliant

Storage

The water system includes the following reservoirs:

  • Mountain Reservoir – 510 m3 dual cell concrete reservoir; and
  • Upper Reservoir – 1,100 m3 dual cell concrete reservoir.

Distribution system

The system includes approximately 14,000 metres of watermain and two pump stations.

Plans for future upgrades

  • Source protection plan updates
  • Instrumentation critical spares
  • Water source study (ongoing)
  • Level sensor Mountain Reservoir
  • Mountain Reservoir surge relief (design) and install
  • Mountain Reservoir exterior and roof repairs
  • Re- key locks
  • Hydrant maintenance
  • Reservoir cleaning
  • SCADA upgrades 

Governance

The water system is owned and operated by the RDCO.

 

Water advisories

Water quality advisories are occasionally issued during high turbidity events, sometimes caused by spring freshet or other disturbances in the source water.  Advisories may also be required following maintenance and repairs or system equipment failures. 

View water system alerts/advisories 

Information from Interior Health: 

  • Drinking water information
  • Turbidity
  • Water advisories and what they mean
  • Reasons for water advisories

 

Water system news

 
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View all news 

 

Water system drinking water annual reports

The purpose of water system drinking water annual reports is to provide information on the monitoring and maintenance of the Regional District of Central Okanagan’s (RDCO) water distribution systems directed by the Interior Health Authority (IH) as set forth by the Drinking Water Protection Act.  The RDCO continues to monitor and improve the domestic water supply. The annual reports provide an overview of the distribution systems, maintenance performed, planned upgrades and water system data results. 

2024 reports

  • 2024 large water systems drinking water annual report
  • 2024 small water systems drinking water annual report

 

Water Talk newsletter

Subscribe to receive our Water Talk newsletter twice a year with updates on capital projects for RDCO water systems, water fees and water saving tips and information. 

  • Fall 2024
  • Spring 2024
  • Fall 2023

 

Water conservation

We can all work together in conserving water!  Estimates suggest each day Okanagan residents use almost twice as much water compared with the Canadian average.  Please do what you can to protect and preserve our valuable resource.

Inside your home 

The bathroom - close to 70 percent of all water used in a house flows through the bathroom faucets and toilet tank.

  • Repair leaky faucets and taps
  • Install water saving showerheads and aerators on bathroom taps and faucets
  • Take shorter showers or use less water when you use the bathtub
  • Turn off the water when shampooing your hair, shaving or brushing your teeth. Shaving with the water running consumes 80-litres of water, while brushing your teeth with a free flowing faucet sees eight-litres go down the drain
  • Flush toilets less often

The kitchen

  • Install aerators on kitchen taps
  • Repair leaky faucets. Dripping taps can waste as much as 300-litres of water a week
  • Wash vegetables and fruit in a pan rather than under a running tap. Use water that’s left over for your houseplants or garden
  • Keep a jug of cold water in your fridge, rather than running a faucet. A faucet uses between seven and 12-litres of water each minute
  • Wash dishes by hand
  • Scrape leftover food from dishes before putting them in the dishwasher
  • Run your dishwasher only when it is full. A dishwasher can use up to 88-litres of water per load

 

Outside your home

Improve your soil and lower your water consumption by 25% or more:

  • Aerate your soil every spring. Over time, it gets compacted, especially if you apply chemical fertilizers. Aeration improves water penetration and helps oxygen and organic materials to reach the roots. Allow cores to dry out and break down, don’t rake them up
  • Top dress your lawn with compost or other organic material so that your lawn holds water and nutrients longer, meaning you don’t have to water as often
  • Grass—cycling helps! Leave grass clippings on the ground and they’ll provide up to 25% of your lawn’s fertilizer requirements. As clippings decompose, valuable nitrogen, phosphorous and potassium will return to your soil...it is nature’s slow release fertilizer
  • Check your irrigation system for these common water-wasting problems:
    • Coverage—You should have some overlap in coverage from head to head. Without this you may try to over-water to compensate and that wastes water
    • Pressure—If the water mists from sprinkler heads, the pressure is too high and it will evaporated before hitting the ground. High pressure will also wear out your heads faster. The optimum pressure should be 25—35 psi for fixed spray heads, 40—60 psi for rotary heads, 10—20 psi for micro jets and 20 psi for drip lines
    • Sprinkler heads—Once a month do a walk through inspection looking for leaking heads or those that are spraying in the wrong direction. As well, make sure none of the heads are blocked by plant growth
    • Timer—Take control of your timer! One of the greatest contributors to peak water use is through the misuse of irrigation timers. Adjust your timer for the season and turn it off when it rains. You don’t need to water every day. Leave your timer on manual and water only when you actually need to
    • Zones—If you don’t install enough zones, you create inefficiencies that will run up the cost of your water bill, eclipsing the cost of having the proper number of zones in the first place. Ensure your zones are appropriate for the plant grouping and microclimate of your yard
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Contact us

Emergency water contact - 8 a.m. to 4 p.m.

T. 250-469-6241

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Regional District of Central Okanagan

1450 KLO Road
Kelowna, BC, V1W 3Z4
Phone: 250-763-4918
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The RDCO acknowledges our presence on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx / Okanagan people who have resided here since time immemorial. We recognize, honour, and respect the syilx / Okanagan lands upon which we live, work, and play.

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